Windows 10 Mail App Setup (cPanel Email)
Quick Settings Reference
| Setting | Value |
|---|---|
| Incoming Server | mail.yourdomainnamehere |
| Incoming Port | 993 |
| Incoming Security | SSL/TLS |
| Outgoing Server | mail.yourdomainnamehere |
| Outgoing Port | 465 |
| Outgoing Security | SSL/TLS |
| Username | Your full email address |
| Password | Your email password |
⚠️ Important: Outgoing mail must use port 465 with SSL/TLS. Do not use port 587.
Step-by-Step Setup
1. Open the Mail App
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Click the Start Menu
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Type and open Mail
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If this is your first account: Click Add Account
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Otherwise: Click Accounts > Add Account
2. Choose Account Type
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Select Advanced setup
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Then click Internet email
3. Enter Account Information
| Field | Value |
|---|---|
| Email address | Your full email address |
| Username | Your full email address |
| Password | Your email password |
| Account name | e.g. “Council Email” |
| Send your messages using this name | Your name (for recipients) |
| Incoming email server | mail.yourdomainnamehere |
| Account type | IMAP4 |
| Outgoing (SMTP) server | mail.yourdomainnamehere |
✅ Tick all of the following boxes:
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Outgoing server requires authentication
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Use the same username and password for sending email
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Require SSL for incoming email
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Require SSL for outgoing email
Tap Sign In to complete setup.
Testing Your Setup
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Send an email to yourself
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Confirm it appears in your Sent Items
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Ask someone to reply and check it arrives
Troubleshooting Common Issues
❌ “We couldn’t find your settings”
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Double-check your server is
mail.yourdomainnamehere -
Ensure Account type = IMAP4
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Confirm SSL is enabled for both incoming and outgoing
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Make sure username = full email address
