Webmail
Since the introduction of GDPR we now advise all council members to access their council email using webmail. For this you simply need to enter your Parish or Town council URL into a web browser proceeded by webmail.
For example: webmail.anytownpc.org
From there you will be able to access your email using your email address and password. We recommend that you remove any IMAP email accounts relating to your parish council address from your devices. You can see the article that we published about this here https://parishcouncilwebsites.org.uk/ensuring-parish-councillors-email-accounts-comply-with-gdpr/
You will also find scripts and instructions for setting up email on other devices on the webmail portal should you wish to do so.
IMPORTANT - Our servers host government websites and as such we have very strict firewall security for our clients protection. Entering the details for an email account incorrectly more than 5 times will result in your IP being banned. You can check if you've been banned by visiting your Parish/Town/Community website. If you are able to see it then you've not been banned, if you can't see it then you need to visit whatsmyip.org and email us on info@netwiseuk.com with your IP address so that we can unblock you. Remember to delete the failed email account first so that you may try the setup again. Failing to delete a misconfigured account will result in a further ban.
IMAP – Full Instructions
Here are the details for setting up your council email account using the IMAP account type in Windows 10 Mail. IMAP is the preferred email setup method for your email accounts.
Please note, you need to replace mail.parishcouncilwebsites.org.uk with mail.yourdomain-pc.org.uk or whatever your domain is after the ‘mail.’
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Launch your Email App
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- Press the WINDOWS key on your keyboard to access the Windows 10 Start menu
- Select Mail
- Add an email account
- Click the Settings icon
- Click Accounts
- Click Add Account
- Under Choose an account, click Advanced setup at the bottom of the list
- Click Internet email
- Enter Internet email account settings
- Incoming email server: mail.parishcouncilwebsites.org.uk replace with your domain after the mail.
- Account type: IMAP4
- Email address: Your full email address
- User name: Your full email address
- Password: Your email password
- Outgoing (SMTP) mail server: mail.parishcouncilwebsites.org.uk replace with your domain after the mail.
- Outgoing server requires authentication: Yes
- Use the same username and password for sending mail: Yes
- Require SSL for incoming mail: Yes
- Require SSL for outgoing mail: Yes
- Click Sign-in
